FAQ - Frequently asked questions
Frequently Asked Questions
Useful information (PDF)
Take bus 50 to the station or bus 3 to the city center 't Zand. Always check the current schedule on Google Maps or the De Lijn website.
On foot: The Kruispoort is 1.5 km from the campsite. Leave the campsite, turn left, walk 800 m, then briefly right and left, and follow the main road 1.2 km to the city gate.
By car: The cheapest parking is at the station.
By taxi: Find taxi services via Google.
The campsite is small and often busy. Reservations are highly recommended.
You can cancel until 12:00 p.m. the day before arrival. A cancellation fee of €7 applies. Contact us via email and mention your reservation number.
Without reservation number: Register on-site and pay electronically.
With reservation number: Change or extend your stay (if available) and print your access pass.
Check-out is between 7:00 and 11:30 a.m. Want to book extra nights? This can be done, subject to availability, via self check-in or at the reception. If you wish to leave before 7:00 a.m., please indicate this in advance before paying. We will then, if possible, provide a place just before the barrier.
Free internet is available. The password is sent by email.
Washing machine: 5x €1 per wash
Dryer: €0.50 per 10 minutes.
Both are located at the back of the main building.
Coins can be exchanged at the machine next to the vending machine in the recreation room.
Dryer: €0.50 per 10 minutes.
Both are located at the back of the main building.
Coins can be exchanged at the machine next to the vending machine in the recreation room.
Winter: standard 6 A. Summer: 10 A. Daily price includes 5 kW. Extra up to 16 A on request (limited in winter). Heating with electricity is not allowed.
Standard & paved sites: BBQ allowed (min. height 40 cm).
On the tent field: only allowed in the designated area.
Due to fire hazard, only cooled and extinguished charcoal should be disposed of in the waste container.
Campfires are prohibited.
On the tent field: only allowed in the designated area.
Due to fire hazard, only cooled and extinguished charcoal should be disposed of in the waste container.
Campfires are prohibited.
Limit mats/carpets to 2 m² to keep the campsite green.
Use of all sanitary facilities is included in the price.
Dogs are allowed provided they are leashed. Walk dogs outside the campsite. Never leave them unattended in campers or caravans. The nearby forest is ideal for walking.
Waste containers are located just before the barrier at the exit: PMD, residual waste, glass, paper/cardboard. Use transparent bags if possible. Camper service & chemical toilets: 8:00–22:00.
Ambulance, police, fire brigade: 112
Within 500 m to 1 km: shops, supermarkets, restaurants, a bank, pharmacy, and doctor.
Tesla Wall Connector available on request. Do not charge via a CE socket. Fast charging is not supported; improper use may cause damage.
You can choose between standard grass pitches (10 m) and paved pitches (8–10 m, depending on availability). We select the best site based on camper size, weather, and availability. Note: paved pitches have limited satellite reception and some restrictions.
Each booking is for one site. If you want to be close to another reservation, please indicate this when booking.
Rooftop tents are only allowed on grass pitches, not on the tent field. Or via Last Minute on a minibus pitch.
Contact us via our contact form. We will respond as soon as possible.
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